Frequently Asked Questions

General Questions

What are the key features of your VR forklift simulator?

Our VR forklift simulator includes realistic physics and diverse training environments. It features interactive tutorials, scenario-based training, and performance tracking. The simulator also offers in sim video sharing, allowing for collaborative training sessions with trainers and other authenticated personnel.

What sets your VR forklift simulator apart from competitors?

Our simulator stands out due to its highly realistic physics engine, the up to date companion app for easy troubleshooting, and comprehensive performance analytics. Its designed to be easy to set up, and the lightest, smallest, lowest cost simulator on the market.

Do you offer any case studies or success stories from other clients?

Yes, we have several case studies and success stories from clients who have successfully integrated our VR forklift simulator into their training programs. The best way to get that information is chatting with us in a demo!

What types of forklift models are included in the simulator?

Our simulator is designed off the workhorse of the warehouse, the one and only counterbalance forklift. It is available in both electric and propane models. If you have custom need we are open to conversations.

Can the SOFTWARE be customized to our specific training needs?

Software can be customized depending on needs and budget.

How long has your company been developing VR training solutions?

BluWorkz has been developing this training solution since 2017.

Are there different training modules for beginners and advanced operators?

Yes, the lessons can be adjusted by the designated administrator in our easy to use companion app.

How are the training modules structured?

There are 6 OSHA based lessons, 2 exercises and 15 practice scenarios.

Can the simulator track and assess individual trainees' performances?

Yes, each trainee will have their own training record. Scores and certificates are
issued based on those unique records.

Are there any certifications provided upon completion of the training?

Yes, upon successful completion of the training modules, trainees can receive certifications that validate their skills and knowledge in forklift operation. That certificate of completion is stored in the admin portal with complete access to share it digitally or print a physical copy.

Tech Specs

What are the system requirements for the simulator?

Every simulator package includes everything you need to get started. The only necessity is a simple wired or wireless internet connection.

How much space is needed for the simulator setup?

The premium simulator is only 50” Long, 31” Wide and 42” tall. It does not
take up much space. The mobile units can be used on any secured desktop surface.

Can the simulator be integrated with our existing LMS (Learning Management System)?

Yes, with few exceptions.

Can the simulator be used for remote training?

Yes. We include our exclusive Watchtower feature in the admin portal. Trainers can
watch trainees live in real-time and join via video and communicate much
like a Zoom call. The trainee can see and hear the trainer in VR.

Support and Maintenance

What kind of technical support is included with the purchase?

Depending on the duration of the software license, a premium support
agreement is included. Also, We guarantee a response from our support team inside of 24 hrs of any help request.

Are there any ongoing maintenance fees?

We promise to not nickel and dime you on the use of our simulators and we will never charge you maintenance fees.

Do you offer training for our trainers on how to use the simulator?

Yes, we offer onsite setup and training. Support and training sessions are
also available remotely.

Pricing and Licensing

What is the cost of the simulator, including the Meta headset?

We offer CAPEX and OPEX pricing that is available upon request.

Do you offer any financing options or payment plans?

We offer RFaaS (REAL-Forklift as a Service). This is our monthly subscription
plan that includes all hardware and software for one low monthly price.

Is there a subscription model available?

Yes, to find out more about pricing schedule a demo today!

Are there any discounts for educational or government entities?

Education, government and non-profits have special pricing packages
available.

Usability and Accessibility

How user-friendly is the simulator for trainees with no VR experience?

Once our team shows you how to use the system, it is very easy to use. No special education required.

Customization and Flexibility

Can we customize the virtual warehouse environment?

Customization can be available upon request

Are there options for custom branding within the simulator?

Yes, we can add your company logo in the virtual warehouse environment

Feedback and Reviews

Are there any independent reviews or industry awards for your product?

2018 American Association of Safety Professionals (ASSP) AWARD for best,
new, innovative product

Legal and Compliance

Is your simulator compliant with OSHA or other regulatory standards?

Lessons are OSHA compliant as they are were designed directly based on the OSHA handbook